Complete Water Solutions provides controls upgrades to existing water treatment systems. A customer had an old Osmonics HR PA 144K DLX DT Reverse osmosis system with an old Allenbradley PLC. The Allen Bradley PLC was outdated and no longer in production. Complete Water Solutions provided a turnkey solution to update the whole PLC panel along with controls. The Old control system had a Thorton 770 Max and Complete Water Solutions upgraded the 770 Max to the new 800’s controller. Complete Water Solutions also provided new sensors along with the new controller.

If you’re having problems with your older system, or looking to upgrade, Complete Water Solutions can help assess the current status of your system and offer you the best options for upgrading or replacement parts.

Contact us for a quote

View our Osmonics Manuals library

View our RO Troubleshooting Guide for more tips and help.

CWS is excited to announce Jack has joined the Tech Team

Help us welcome Jack to the Complete Water Solutions Tech Team!

Jack started getting into water treatment out of high school and worked for another water treatment company prior to coming to Complete Water Solutions. While working there, he realized he was good with tools and decided that he wanted to grow a career in the water industry.

His skills and dedication to getting the job done are already making an impact here at Complete Water Solutions.  We are excited to have Jack part of the team and watch him grow.  Welcome aboard Jack!

Looking for a new and rewarding career? Learn more about Complete Water Solutions Careers here – https://www.complete-water.com/resources/careers/

Meet our new security Officer Siwash

Complete Water Solutions would like you to meet our newest member of the team. Mascot Security Officer Siwash. Named in honor of Sergeant Siwash of the Marine Corps second division.

Who Was Sergeant Siwash aka “The Devil Duck”

In 1942, the Marine Second Division was in New Zealand gearing up to go into combat with the Japanese during World War II. According to the Marine Corps, Sergeant Francis Fagen won Siwash in a poker game at a local bar.

The duck followed Fagen everywhere and developed quite a taste for beer. He was soon given the rank and name of Sergeant Siwash, named after Sgt. Jack “Siwash” Cornelius of Skagit Country, Washington and become a part of the Marine’s Second Division mascot.

In November 1943 it came time for the Marines to engage in the battle of Tarawa and it was one of the bloodiest battles in marine history.  The Japanese had 4,000 soldiers dug in heavily into Tarawa and were building a fortified airfield complex. They were fixed with heavy caliber weapons and were so confident in their defenses, that Japanese admiral Kenji Shibaski reported “it would take 1 million men 100 years to conquer the island”.

Little did they know that on November 20^th, 1943, at 3:00 am 18,000 marines, including Siwash, loaded into their salamander tractors and prepared for their launch. Japanese soldiers watched in horror as dawn approached and American soldiers were landing on the island.

On the first day of combat, the Marines were pinned down by heavy machine gun artillery and mortar fire and were only able to secure the first 70 yards of the beach. After hours of combat, the marines were charged by an enemy rooster and Sergeant Siwash charged out past the Marine line to meet the winged enemy and fight in one -to-one winged combat in the middle of the battlefield. After several pecs to the head, Siwash was able to declare victory and save his fellow Marines, earning him the nickname “The Devil Duck”.

Over the next few days, 18,000 Marines and 1 duck completely took over the island from the Japanese. The Marines tried to get Siwash a purple heart for his brave actions on the battlefield but was instead given a written citation for the courageous actions and wounds received on the battlefield “with utter disregard for his own personal safety and without hesitation to engage in fierce combat with one rooster of Japanese ancestry.” Though wounded on the head by repeated pecs, he refused medical attention until all wounded members of his section were taken care of first.”

His service didn’t stop here. He went on to serve during the battle of Saipan – though no winged enemies were present, and he stayed back in the safety of a destroyer.

They couldn’t keep the Devil Duck back for long though, and at the battle of Tinian, Siwash hit the beach and captured a tiny Japanese duck. Afterwards, it was finally time to retire and upon returning home, the Devil duck was given a hero’s welcome before parting ways with his division and Fagan and went to live out the rest of his life at Chicago Lincoln Park Zoo. Upon moving to the zoo, it was discovered that Siwash was not a he duck, but a she and the hard drinking lass lived out the rest of her years before passing away from liver disease in 1954.

Her funeral was held at a taxidermy shop, where she was stuffed and presented to the National Museum of the Marine Corps.

Semper fi Siwash

Complete Water Solutions recently announced the acquisition of the Osmonics™ trademark, a milestone that reflects the companies dedication to bring new products and services under the Osmonics™ brand.

Alongside this achievement, Complete Water Solutions has created a new Osmonics™ logo. The logo combines modern design elements with a timeless appeal that will set the foundation for a strong  impactful brand moving forward.

Carbon tower media can be used to remove many things in water. Some applications include removing chlorine upstream from reverse osmosis equipment or removing any impurities that may cause issues with the quality of a product that uses the water as an ingredient. An example of using water for a product would be Beverage Manufacturing. In beverage manufacturing, carbon media can help with items such as color and odor, allowing for a more consistent product.

Carbon media can come in various sizes and some material options. The most common carbon used is coconut shell and coal-based materials.

When To Change Your Carbon Media Or Carbon Tower?

This question can sometimes be complicated to answer, as water sources and quality can vary causing the carbon media to have a shorter or longer life. Carbon media can be tested to get a general idea of media life. One common test is an iodine test. When looking at a data sheet of carbon, you may find a section that provides an iodine number. This iodine number is in reference to the potential color removal from an iodine solution. The same test can be performed on carbon media that has been in service to give you a general idea of the effectiveness of the current carbon bed.

Application or validation may also dictate when the media needs to be changed out.  For example, in beverage production, carbon may need to be changed on a routine schedule or validated schedule of every three years.

How To Change Out Carbon Media?

Depending on the size of the system and set up can lead to the answer of “how to change carbon media”.  Before disposing of carbon media, always check with your waste removal company as they may require a test to be performed prior to disposing of.

Fiberglass media tanks: Some smaller fiber glass and poly tanks may allow extraction that can be used to slurry the carbon media out of the tanks into a waste container that will allow you to dispose of the media.

Larger steel tanks: Larger steel tanks may have access to a manway or large enough access to use a pump to slurry the carbon or even a vacuum truck to remove carbon.

Large stainless steel tanks: Common in the food and beverage industry are large stainless steel vessels that have the ability to slurry the carbon media out of the tank (typically the bottom of the tank) and then slurry it back in the tank through the top. This is one of the cleanest and potentially easiest ways to complete a carbon exchange. If you’re looking to install or replace a carbon tower in the future, looking at this style of equipment can be beneficial.

Preparing New Carbon Media for Use

Once new carbon has been installed, it is essential to properly condition it:

Soak the carbon: Fill the vessel with water to submerge the carbon and allow it to soak for at least eight hours. This will remove many of the air pockets within the carbon, and total de-aeration may take over a week.

Backwash the carbon: Initiate a backwashing cycle to remove fines and stratify the carbon bed. The backwash flow rate should be sufficient for a minimum of 30% bed expansion, and flow rate should be done gradually until the desired flow rate has been achieved. The backwashing cycle should be continued until the water runs clear for at least 20 minutes, but we recommend 30-60 minutes. Conduct a turbidity test or use a white cup to inspect the carbon fines to ensure water clarity thorough the backwashing cycle.

Sanitization Of New Carbon

There are typically 2 options to sanitization of carbon media, steaming and hot water sanitization.

Steaming: Steaming is a highly effective method for GAC (Granular Activated Carbon) sanitization, reaching temperatures that kill most microorganisms, including thermophilic bacteria and penetrates areas where hot water would not contact. This process typically involves:

Temperature and duration: Carbon needs to be heated completely to 85°C (180°F), with steam cycles running for 8-10 hours at temperatures above 105°C (220°F). The maximum steam temperature should not exceed 110°C (230°F).

Procedure: The vessel should be backwashed before and after steaming to remove debris and fines. Ensure face piping and valves are sanitized by exercising them to expose all wetted surfaces.

Advantages: Steaming penetrates areas that hot water may not reach, especially useful for thorough sanitization in larger, complex systems.

Important steps: Include a complete cycle of backwash, settle, heat-up, steaming, cool down, and refill. Condensate should be removed during the cycle, and upflow steaming is preferred for more effective results.

Hot Water Sanitization: Hot water sanitization, while different, also provides effective GAC treatment and biofilm control. Here’s how it works:

Temperature and recirculation: Hot water should be at minimum 85°C (180°F); recirculating through the vessel until the exit temperature reaches 82°C or higher. When exit temperature is 82ׄ°C or higher, continue this process for 1-3 hours for new media, or longer (4+ hours) for older, compacted media.

Process: During recirculation, the vessel is filled, ensuring maximum contact with the GAC surface and internal components. Sample ports should be opened briefly during recirculation to expose all parts to heat.

Cooling phase: Hot water is pushed to the drain, gradually cooling for 45 minutes to an hour. Afterward, the vessel should be backwashed and rinsed to clear any remaining carbon fines or dislodged biofilm.

Controlling Microbiology in GAC Systems

GAC filters are effective at reducing chlorine in the upper portion of the bed and removing organic compounds, but this can create an environment conducive to microbiological growth if not managed. Proactive, routine sanitation practices are critical:

Routine sanitation: Sanitize regularly to prevent excessive biofilm buildup. Effective sanitization must address all system components, including face piping, valves, and interior surfaces to keep excessive growth of these organisms under control.

Monitoring and treatment: Total bacterial count in treated water can indicate biofilm shedding, necessitating immediate sanitation. Biofilms are almost unavoidable, so you must stay ahead of them.

Best practice: Ensure that the face piping has full CIP capability including chemical CIP without requiring chemicals for that CIP to come in contact with the GAC in the vessel.

Sterilization of GAC with Caustic

Caustic sterilization is another approach for deep cleaning.

Isolate the adsorber but leave it filled with enough water to completely submerse the GAC.

Add NaOH in a safe manner as detailed by instructions on the container or as prescribed by established procedures.

When the pH of the water has reached 12 or 13, stop adding caustic and allow the filter to remain in this state, off-line overnight.

Backwash slowly until effluent reaches an acceptable pH and put filter back on-line.

Addressing pH Changes with New Carbon

When new GAC is installed, it’s not uncommon to see a pH rise at startup. This can vary based on source water and carbon surface chemistry. To manage this:

Drain, fill, and soak cycles: Run these cycles to expedite stabilization.

Acid adjustment: In severe cases, lower inlet pH to speed up stabilization.

Product selection: If past installations experienced prolonged pH excursions, select GAC processed for faster stabilization.

Ensuring thorough and effective sanitation practices not only keeps water systems compliant but also enhances long-term performance and reliability. Whether through steaming or hot water, proper sanitization is a critical aspect of maintaining optimal GAC function and water quality.

Let The Experts at Complete Water Solutions Help

Complete Water Solutions is a rapidly growing water treatment business located in SE Wisconsin that designs, manufactures, sells, and services Commercial and Industrial Water Treatment Equipment. From the time it enters the facility to the time it leaves – we handle everything in between. Come and grow with us!

We are currently searching for a Full-time (40 hours/week) Field Service Technician to support our water treatment business. This position is for an experienced water treatment field service technician. Responsibilities include but are not limited to the following:

• Diagnose and repair water treatment equipment (Industrial Reverse Osmosis)
• Starting up new or replacement water treatment systems
• Servicing of water treatment equipment (i.e. Water Softeners, Reverse Osmosis, DI)
• Assist with electrical including control wiring, motor controls, relays and switches
• Installing new or exchanging preexisting water treatment equipment
• Installing new or replacing plumbing to and from the system
• Cleaning RO Membranes
• Replacing RO Membranes
• Rebuilding Valve Heads & Controls
• Re-bedding Filters
• Completing all paperwork related to tasks in an accurate and timely manner
• Maintaining company vehicles, tools, and equipment
• Collect, log, and analyze field data including water, resin, etc.

ESSENTIAL FUNCTIONS:

• Seeking a highly motivated, independent, and mechanically-inclined individual.
• Must be able to provide detailed and accurate documentation of any and all service work performed, both on written and electronic (computer) work tickets
• Consistent and dependable job attendance
• Clean Driving Record
• Ability to pass a drug screening test
• Must be able to lift 50 lbs frequently and Up to 150 lbs at times.
• Occasional late night and overnight trips required
• Participation in a rotating on-call schedule, for when emergency service is needed

For the complete job listing, visit our careers page to apply online, or email your resume to tsnow@complete-water.com.

Complete Water Solutions has been supporting Osmonics equipment through service, parts and sales.

The acquisition of the Osmonics trademark allows Complete Water Solutions to bring new products and services under the new Osmonics brand.

If you need assistance with your equipment, please contact Complete Water Solutions at

(855) 787-4200,

info@complete-water.com

Contact us today.

Complete Water Solutions provides rental reverse osmosis (RO) equipment to fit your needs. Our rental fleet includes RO systems with capacities ranging from 6 GPM to 20 GPM, and offers flexible options, including:

• Emergency Rentals: Available with same-day or 24-hour turnaround
• Short-Term and Long-Term Rentals: Customizable to your timeline
• Membrane Options: A wide range to suit specific applications
• Pre-Treatment and Post-Treatment Solutions: Comprehensive system support
• Storage Tanks and Distribution Equipment: For seamless water management
• Installation and Start-Up Services: Ensuring a smooth and efficient setup

Our rental RO equipment is versatile and ideal for various applications, such as:

• Temporary Installations: Support during system upgrades or replacements
• Emergency Solutions: Immediate replacement for downed RO systems
• Short-Term Projects: Flexible options for limited-duration needs
• Pilot Studies and Trials: Perfect for testing and research

We offer high-quality, reliable RO systems backed by an experienced and knowledgeable rental team. We’ll help you select the right system and ensure it’s properly installed and operating efficiently.

Contact us today to learn more about our RO rental services!

Community is one of our core values, and each year, Complete Water Solutions holds a holiday soap drive to help out our local community pantries.

Not only are local pantry’s in need of food, but a lot of items that get overlooked are soap items for personal hygiene, and household cleaning.

Some of the soap products we are collecting are:

• Hand Soap
• Bath Soap
• body wash
• Bar Soap
• laundry soap
• Dish Soap

If you have any questions or would like to make a donation, please call us today.

Thank you so much for partnering with Complete Water Solutions and Children’s Wisconsin MACC Fund Center for Cancer and Blood Disorders to help in the fight to end childhood cancer!

Together, you helped us to reach our goal of $10,000, and couldn’t have done it without you.

This year, our donation will be split between the Cancer Research Fund and the Cancer Care Fund. The care fund provides wraparound patient programs like special activities, games, gifts, etc. The MACC Fund Center for Cancer and Blood Disorders offers additional valuable resources such as recreation, art and music therapy, and integrative treatments to help alleviate the side effects of cancer treatment.

@CompleteWaterSolutions one of our core values is community. We like supporting other businesses in the local community. During our recent company outing we had the opportunity to visit Safari Lake Geneva, Inspired Coffee and Lake Geneva Cruise Line.

We started out our day at Safari Lake Geneva and had a great time learning about the different animals, feeding them, and getting to see them up close!  Safari Lake Geneva is a family-owned business that supports conservation of vanishing species.

After our tour, we made a stop to get some coffee at Inspired Coffee while waiting for our boat tour to begin. Inspired Coffee is a premium coffee shop located in Lake Geneva, WI. They empower and employ people with disabilities and teach job skills so they can integrate into work settings.

After getting some coffee, we took a journey on Lake Geneva with the Lake Geneva Cruise Line to learn the history of the lake and estates surrounding it.  The Lake Geneva Cruise Line offers a variety of boat tours for different events and special occasions.

At Complete Water Solutions, we believe that a small business is more than just a business, it’s a family. We are honored to once again announce our chosen 2024 fundraising drive to benefit Children’s Wisconsin MACC Fund Center for Cancer and Blood Disorders.

September is Childhood Cancer Awareness month, and we’re driven by our commitment to make a difference in the lives of children and families fighting cancer. The Complete Water Solutions family is acutely aware and understands the profound impact a child with cancer has on everyone around them. It’s likely you or someone you know has been impacted by cancer. 1 in 285 children will be diagnosed with cancer before they turn 20, and we are committed to doing our part to help in reducing this number. We want to help in any way we can to see that number diminished! We are proud to stand alongside advocacy organizations, healthcare institutions, parents, and families around the world to raise awareness and funds.

Throughout the month of September, you will be part of the fight against childhood cancer. 5% of all sales for the month will support Children’s MACC Fund Center for Cancer and Blood Disorders,  a leader in treating the most common to the most complex cancer and blood disorders and named among the best in the U.S. News & World Reports’ annual Best Children’s Hospital report. The MACC Fund Center offers a comprehensive array of clinical trials for patients with new diagnoses, relapses, refractory and rare diseases, and late effects of cancer treatment. With your support, our donation will help fund critical cancer research aimed at improving treatments as well as patient support programs that make life in the hospital a bit more normal and fun for kids battling cancer. No one fights childhood cancer alone. We are proud to partner with Children’s Wisconsin to empower them to help kids and families live their fullest lives possible — during and after treatment.

No matter if you’re looking for spare parts, maintenance service, renewing PM service, signing up for PM service, or purchasing new equipment! 5% of your sale will go towards our fundraising drive! Our goal is to raise funds to support cancer research, as well as the children and families through that difficult time.

Our donation will be split between the Cancer Research Fund, as well as the Cancer Care Fund. The care fund provides wraparound patient programs like special activities, games, gifts, etc. The MACC Fund Center for Cancer and Blood Disorders offers additional valuable resources such as recreation, art and music therapy, and integrative treatments to help alleviate the side effects of cancer treatment.

Last year, you helped us to reach our goal, and we are hoping that you can help us again this year. Our goal for this year is $10,000.00. With your help, we are confident we can raise enough to reach our goals. You can see the progress toward our goal below (updated weekly).

If you have any questions or would like to make an additional donation, please call us today.

Thank you so much for partnering with the Complete Water Solutions family and Children’s Wisconsin to end childhood cancer!